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HOW LONG DOES SHIPPING TAKE?
*Shipping time starts from December 15, 2024, and your order will reach you before December 24, 2024.
Delivery times will vary based on the service you selected and your chosen destination. All shipping estimates are calculated in business days.
U.S. SHIPPING
| Free Secured Shipping | 3-6 days | Free* |
| Secured Shipping | 3-4 days | $5.59 |
| Exclusive Shipping | 1-3 days | $14.95 |
CANADA SHIPPING
| Standard | 4-6 days | Free* |
UNITED KINGDOM SHIPPING
| Standard | 2-3 days | Free* |
| Express | 1-2 days | $10 |
WORLDWIDE SHIPPING
| Standard | 2-3 days |
*Please note that these are estimates and aren't guaranteed. We will not be able to reimburse expedited shipping costs for packages that miss the estimated delivery date, nor do we refund shipping costs for returned items. If you have any questions about shipping or delivery, please contact us via email: support@duallet.com
1. How much does shipping cost?
| US orders: | Shipping Calculated at Checkout |
| Rest of World: | Shipping Calculated at Checkout |
2. What countries do you ship to?
It's easier to tell you what countries we don't ship to!
| Albania | Angola | Azerbaijan | Belarus | Benin |
| British Indian Ocean Territory | British Virgin Islands | Christmas Island | Cocos (Keeling) Islands | Comoros |
| Congo - Kinshasa | Cook Islands | Curaçao | Djibouti | Equatorial Guinea |
| Eritrea | Falkland Islands | Faroe Islands | Fiji | French Southern Territories |
| Georgia | Gibraltar | Greenland | Grenada | Guinea-Bissau |
| Honduras | Iceland | Kiribati | Kosovo | Kyrgyzstan |
| Lesotho | Libya | Mayotte | Mongolia | Montenegro |
| Montserrat | Myanmar (Burma) | Nauru | New Caledonia | Niue |
| Norfolk Island | North Macedonia | Palestinian Territories | Papua New Guinea | Pitcairn Islands |
| Russia | Samoa | San Marino | Serbia | Sint Maarten |
| Solomon Islands | Somalia | South Georgia & South Sandwich Islands | South Sudan | St. Barthélemy |
| St. Helena | St. Kitts & Nevis | St. Lucia | St. Martin | St. Pierre & Miquelon |
| St. Vincent & Grenadines | Sudan | Timor-Leste | Tokelau | Tonga |
| Turks & Caicos Islands | Tuvalu | U.S. Outlying Islands | Uzbekistan | Vanuatu |
| Vatican City | Wallis & Futuna | Western Sahara |
3. Has your tracking information been in pre-shipment for over four business days?
Please contact us as soon as possible at support@duallet.com. There may have been an issue with the pick-up service, which we'll sort out for you.
What about customs fees?
Orders are shipped from the United States, so extra duties and taxes may apply depending on your selected destination. Although it is unlikely, please note that Duallet is not responsible for and does not refund these costs.
RISK-FREE SHOPPING
If for whatever reason your goods don't arrive within 60 days, you will be refunded in FULL for that item. This is our promise to you!